Sales Executive - Dubai

Job Description

Job location: Dubai for a big Mall.

OBJECTIVE/ PURPOSE OF THE JOB

Individually contributes to achieving the department’s short term objectives through front line showroom selling, delivery of high-end customer service and in-store merchandising in line with brand and division requirements.

INTERNAL/EXTERNAL CONTEXT:

Works within specifically defined guidelines, and some variable conditions
Fast paced retail environment with little margin for errors as dealing with luxury products
Considerable impact on customer decisions
Woks in a relatively stable environment
Frontline interface with walk-in customers, store and inventory team

DECISION MAKING BOUNDARIES:

Decisions are limited to addressing basic customer and operational issues, however must ensure that next line management is kept in the loop. Any and all deviations from existing procedures and protocols must be addressed to the next level.

KEY RELATIONSHIPS:

Internal :

After sales service
Back office (including main office

External:

Walk-in customers
Loyal clients “individuals”
After Sales Service Clients

REPORTING LINE:

Directly reporting to Sales Supervisor or Boutique Manager (To be confirmed):

EDUCATION, QUALIFICATIONS, AND SPECIFIC EXPERIENCE:

Bachelor’s degree in Business, Marketing or any related discipline
Certificate in selling skills is a plus
2-3 years sales experience in high end jewellery or fashion retail
Computer literate
Fluent in English, both written and verbal. Arabic would be an advantage.
Strong interpersonal skills and ability to communicate with all levels

Area of Focus

Customer/Supplier:

Internal : Ensure customer service satisfaction and good client relationship
External:Interacts with external walk-in customers to ensure customers satisfaction.

Make sales calls to new and existing clients

Collects customer data.

Operations:

Responsible for stock – Outlet material.
Responsible to keep the stock in good condition (Price tags clean and stored properly).
Responsible for registering the sales (Cash/ Credit Sales).
Responsible for the daily sales collections.
Participates in stock auditing with the internal and external auditors.
Ensures safety and security of products at all times.
Arranges and maintains the display
Develops and maintains sales and promotional materials.
Develops and creates presentation of company products and services to current and potential clients
Maintains sales activity records and prepares sales related reports i.e. daily sales reports, non-moving products
Develops and maintain the customer database

Email adress for CV : AVasile@antal.com
Only eligible applicants will be contacted